Monte-Carlo Festivals attaches great importance to the privacy of its customers. This document will explain to you in the clearest way possible how your personal data is used and processed.
This confidentiality policy applies to all the data we collect through our various applications (website, emails, telephone, Facebook, post).
We do everything in our power to protect all the personal data you share with us, exclusively for the purposes described in this confidentiality policy, and in accordance with the legal and regulatory statutes in effect.
We only store your personal data whilst it is necessary to provide our services or during the compulsory legal period.
Monte-Carlo Festivals (montecarlofestival.mc) is the official website for:
• the ticket office of the International Circus Festival of Monte-Carlo and New Generation
• the marketing of the Espace Fontvieille big top (www.chapiteau-monaco.com)
• he Facebook pages @festivalducirquedemontecarlo and @chapiteauespacefontvieille
Definition of the scope
The data received by the following methods are concerned:
– websites:
– montecarlofestival.mc & chapiteau-monaco.com
– Profile
– Facebook
– Telephone
– post
Right to access, correct and remove your personal data
You have the right to access, correct, remove and transmit your personal data.
You can also limit its use.
Subject to the paragraph “storage of client data” and other exceptions provided by the law.
You have the right to express your opposition to the processing of your personal data.
This opposition will come into effect immediately, but not retroactively, on processing already done.
To exercise your rights, you can contact Monte-Carlo Festivals at the address specified in the “contact” paragraph.
In the event that Monte-Carlo Festivals does not comply with legislation relating to the protection of your personal data, you can file a complaint with the relevant regulatory bodies.
I. PROTECTION & PROCESSING OF PERSONAL DATA
We take the appropriate technical measures to protect your personal data and only stock data on secure servers.
Monte-Carlo Festivals is protected by measures in accordance with regulations designed to avoid:
• loss of data,
• destruction of data,
• handling of data,
• access to it, and its modification or disclosure, by an unauthorised person.
However, it is the customer’s responsibility to protect your customer account with a secure password, to store it in a safe place and to change it regularly.
Storage of customer personal data
Generally, for accounting reasons, Monte-Carlo Festivals stores personal data for a duration of 6 years after its final processing. We store all other data as long as necessary.
Except when stored for longer, in compliance with legal obligations or for operating purposes.
The aim of processing personal data
Monte-Carlo Festivals processes customer personal data in order to provide its services, to sell its products and to keep its customers informed.
Disclosure of personal data
Monte-Carlo Festivals is obliged to hand over your personal data to Monegasque and foreign law enforcement, administrative and legal authorities, if its disclosure is necessary for the prevention or prosecution of crimes, misdemeanours or similar administrative offences.
This disclosure is only carried out in full compliance with legal and regulatory requirements.
Data processing by a third party in Monaco and abroad
In order to provide its services, for personal data processing, Monte-Carlo Festivals also calls upon third parties based in Monaco and/or abroad.
The personal data recipients include:
– IT and payment service providers
– Platforms that send out newsletters